How much do the rooms cost? What does it include?

Chris is getting a special rate through being a member of the Royal Resorts. There are three (3) types of rooms. The smallest room is a "Studio" which is equivalent to a hotel sized room with two (2) double beds, bathroom, vanity, microwave, mini-fridge, and a balcony. A studio costs $265 for 1 week (Saturday to Saturday, September 23-30) and can accommodate 2 people. A "Suite" has 1 king sized bed, 2 single Murphy beds, bathroom, vanity, full kitchen, full dining and living room, and balcony. A Suite costs $500 for 1 week (Saturday to Saturday, September 23-30) and can accommodate 4 people. A "Villa" is a Suite & Studio combined. A Villa costs $560 for 1 week (Saturday to Saturday, September 23-30) and can accommodate 6 people. All rooms also come with the ability to "pay-as-you-go" at any of the Royal Resorts using your room key. All-inclusive packages are also available for purchase.

How much is a ticket to the wedding?

The ticket to the wedding is $265. This includes a seat at the ceremony and reception, 3 course dinner and open bar till 9:30PM.

How do I get a passport?

Go to the following site and follow the instructions. It will involve printing and filling out documents as well as getting a photograph taken of yourself at Walgreens or CVS. If you go to the post office, they can assist you as well as take your photo.

https://travel.state.gov/content/passports/en/passports.html

The National Passport Information Center
NPIC@state.gov
1-877-487-2778

What happens when I go through customs in Mexico? In the USA?

When you arrive to the airport to fly to Mexico, you'll want to present your passport at the ticket counter if you're checking luggage, and again at security when you go to your gate. They might ask for it again as you board the plane.

Once you arrive at your connecting flight still in the USA, you might again be asked for your passport as you board that plane. On the plane that flies into Mexico, you'll be given two (2) forms to be filled out. One (1) form is your tourism visa, which needs to be filled out, as well as one (1) declarations form per family. Fill out both before landing in Mexico. If they don't have the forms on the plane, they will be available to you in the Cancun Airport.

Once you've deplaned in Cancun, you'll be shuffled through a line to enter the country. The boarder control officer will look at your passport and will take a portion of your tourism visa. Keep the small portion he hands back to you with your passport for the duration of your stay. At this point, you'll be taken to the luggage claim. You'll grab your checked bags here. After that, you'll shuffle through another line where you'll present your customs declarations form. They'll ask you to press a button that will randomly illuminate a sign either green or red. If you press the button and it turns red, you've been randomly selected to have your bags inspected. This is normal, and nothing to be afraid of. Standard procedure entering Mexico and the USA.

Once you've exited customs, you'll enter a hallway with a LOT of venders, mostly taxi and rental car services. If you read the information provided by Thomas-More about your shuttle transfer from the airport to the resort, it will tell you to walk all the way out of the building, and look for the guys wearing yellow shirts holding "Thomas-More Travel" signs. These are the gentlemen who will take your voucher for transfer to the Royal Sands, and will board you onto a van. The ride is around 20 minutes.

When you leave Mexico, you'll take the Thomas-More Travel van back to the airport. At the airport, you'll check your bags at your airline's ticket counter where they will need to see your passport. You'll then go up an escalator to security where they will want to see your passport and ticket. Once through security, you'll go sit near the gates. Your flight will be assigned a gate about 1 hour prior to your flight. When you board the plane, they might want to see your passport again. This is usually where they take your tourism stub back.

Once you're headed back into the USA, they will have you fill out similar documents just like when you entered Mexico. This time, you'll mark that you are a resident, rather than saying you're a tourist.

Once you exit the plane, you'll shuffle through boarder control and customs just like you did when you went to Mexico, only in reverse. This time, they may have to grab your checked bag at your connecting airport, before going through customs. Once through customs, they'll have you check your bag again, and have you go through security, again.

How do I get to the resort from the airport?

1. BRING PRINT OUT OF THOMAS-MORE TRAVEL VOUCHER
BE SURE TO CONTACT OUR REPRESENTATIVES. Our greeter will be OUTSIDE the arrival building area wearing a YELLOW SHIRT with a Thomas More logo on the left side and NAVY BLUE PANTS; He will be holding a sign with the Royal Resorts & Thomas More logos on it. BE AWARE THAT THERE ARE COMPANIES THAT MAY ATTEMPT TO PASS THEMSELVES OFF AS ROYAL RESORTS REPRESENTATIVES, inside or outside the arrival buildings; DO NOT MAKE CONTACT WITH THEM. They may try to mislead you. If they attempt to charge and not honor the Thomas More voucher, they are not part of our staff. If you decide to go with them and pay them directly, Thomas More cannot refund your money. If for any reason you do not see a Thomas More representative in the greeting area, please call local number 885-17-41, between 9 a.m. and 6 p.m. If you arrive at a later time, please call 112-3159 or 2-822402. DO NOT ALLOW OTHERS TO DIAL FOR YOU, DIAL YOURSELF AND BE SURE YOU ARE CALLING THESE NUMBERS. IF YOU DIAL FROM YOUR CELLPHONE PLEASE DIAL THE FOLLOWING PREFIX BEFORE THE NUMBER 011-52-998.
2. DO NOT PAY TO REPRESENTATIVES OR DRIVERS, Your transfer is FULL PAID. Tips are allowed. Any money handed to drivers or luggage helpers will be considerate as gratuity.
3. KEEP AN EYE ON YOUR BAGS. Your luggage is your responsibility. Carry-ons must be with you at all times. We are not responsible for items left behind, such as carry-on bags, wallets, purses or personal items that have fallen during your transfer. On shared services two regular bags or one bag and one golf club bag per person is allowed.
4. UPON ARRIVAL AT THE RESORT, MAKE SURE YOU RETRIEVE ALL YOUR BAGS AND THAT YOU ARE NOT LEAVING ANY ITEMS ON BOARD. Vans are running continuously to and from the airport, so it will be very difficult to find any items left behind.
5. ALL CHILDREN THAT REQUIRE A SEATING SPACE MUST PAY REGULAR RATE. If you need a car seat or wheelchair, please bring your own as we do not have this equipment. Children 4 years and older pay the regular rate.
6. IF YOUR FLIGHT ARRIVES BEFORE 7 A.M. OR AFTER 9:45 P.M. You must reserve a private transfer service. IF YOUR FLIGHT NUMBER CHANGE, IT IS IMPORTANT THAT YOU LET US KNOW. CALL OUR TOLL FREE NUMBER FROM THE USA OR CANADA 1 800 791 4496 MON-FRI 8:00 A.M.-7:00 P.M. WEEKENDS 9:00 A.M-5 P.M.
7. THIS VOUCHER IS JUST FOR ARRIVAL, for your transfer BACK TO THE AIRPORT, please reconfirm with our office 2 DAYS BEFORE YOU LEAVE. We don’t have vans at the resorts 24 hours a day, is VERY IMPORTANT RECONFIRM YOUR TRANSFER even if you have round trip reservation. Call to our main office 881 01 66 (local dial) with Ms. Elvira Miranda or If you are staying at Royal Resorts please contact your travel Desk at the resort of your Stay”

What sort of things do you have planned for the week?

We wanted to plan a couple of fun things for the week. One is a boat ride to an island, snorkeling, food on boat, drinks, dancing, etc. We also wanted to have a rehearsal dinner one night, bachelor/bachelorette parties, possibly a deep sea fishing trip. There's also the spa!

Frequently Asked Travel Questions